Pontefract Water Services

Frequently asked questions

Who supplies the water in Pontefract?

Yorkshire Water supplies Pontefract. You can reach them on 0345 124 2424.

I can see water leaking in the road — who do I tell?

Report it to Yorkshire Water on 0345 124 2424. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Yorkshire Water on 0345 124 2424. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Pontefract?

Yorkshire Water handles both the water supply and the wastewater in Pontefract, so it is one company for both. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Pontefract?

Pontefract's water is soft, and the risk of limescale in kettles and boilers is low. Soft water is kind to appliances, so descaling is rarely a local concern.

Which nearby towns do you also cover?

As well as Pontefract, we cover the surrounding area, including Castleford (3 miles), Wakefield (8 miles), Selby (11 miles), Barnsley (12 miles), Leeds (12 miles) and Dewsbury (13 miles).

Which postcodes does Pontefract cover?

The Pontefract area covers WF8, WF7, WF11, WF10, WF6, WF9, LS25, LS26 and WF1.