Barnsley Water Services

Frequently asked questions

Who supplies the water in Barnsley?

Yorkshire Water supplies Barnsley. You can reach them on 0345 124 2424.

I can see water leaking in the road — who do I tell?

Report it to Yorkshire Water on 0345 124 2424. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Yorkshire Water on 0345 124 2424. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Barnsley?

Your water comes from Yorkshire Water, but wastewater and sewerage in Barnsley is handled by Yorkshire Water / Severn Trent Water — a separate company. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Barnsley?

Barnsley's water is soft, and the risk of limescale in kettles and boilers is low. Soft water is kind to appliances, so descaling is rarely a local concern.

Which nearby towns do you also cover?

As well as Barnsley, we cover the surrounding area, including Mexborough (9 miles), Wakefield (9 miles), Rotherham (10 miles), Dewsbury (11 miles), Sheffield (12 miles) and Pontefract (12 miles).

Which postcodes does Barnsley cover?

The Barnsley area covers S70, S75, S71, S74, S73, S72, S36, S35, WF4 and S63.