Epsom Water Services

Frequently asked questions

Who supplies the water in Epsom?

SES Water supplies Epsom. You can reach them on 01737 772000.

I can see water leaking in the road — who do I tell?

Report it to SES Water on 01737 772000. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call SES Water on 01737 772000. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Epsom?

Your water comes from SES Water, but wastewater and sewerage in Epsom is handled by Thames Water / Southern Water — a separate company. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Epsom?

Epsom's water is hard, and the risk of limescale in kettles and boilers is high. A filter or softener can help — see our water filter guide for Epsom.

Which nearby towns do you also cover?

As well as Epsom, we cover the surrounding area, including Leatherhead (4 miles), Sutton (4 miles), Kingston upon Thames (6 miles), Kingston (6 miles), Merton (6 miles) and Reigate (7 miles).

Which postcodes does Epsom cover?

The Epsom area covers KT17, KT18, KT19, KT21, KT9, SM7, KT4, SM2, SM3, KT20, KT22 and SM1.