Barking Water Services

Frequently asked questions

Who supplies the water in Barking?

Essex & Suffolk Water supplies Barking. You can reach them on 0345 782 0111. In parts of Barking the supplier can vary street to street, so check your bill if you are not sure.

I can see water leaking in the road — who do I tell?

Report it to Essex & Suffolk Water on 0345 782 0111. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Essex & Suffolk Water on 0345 782 0111. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Barking?

Your water comes from Essex & Suffolk Water, but wastewater and sewerage in Barking is handled by Thames Water — a separate company. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Barking?

Barking's water is hard, and the risk of limescale in kettles and boilers is high. A filter or softener can help — see our water filter guide for Barking.

Which nearby towns do you also cover?

As well as Barking, we cover the surrounding area, including Aldgate (1 mile), Beckton (1 mile), Bethnal Green (1 mile), Bow (1 mile), Canary Wharf (1 mile) and Chingford (1 mile).

Which postcodes does Barking cover?

The Barking area covers E, IG and RM.