Reviews
Explore Some of Our Recent Customer Reviews
I was impressed by the professionalism of the entire team. From the initial phone call to the completion of the water main repair, every step was handled with expertise and care. A truly first-class service.
London
What a fantastic team! The engineers were not only skilled but also incredibly friendly and approachable. They answered all my questions and made what could have been a stressful situation very easy.
Birmingham
We are delighted with the outcome. The new water main has significantly improved our water pressure, and the work was completed with impressive speed and precision. Thank you, English Water, for a job well done.
Manchester
The engineers from English Water were exceptional. They arrived on time, were incredibly knowledgeable, and explained the entire lead pipe replacement process clearly. The work was completed to a very high standard.
Leeds
The quality of work is outstanding. The team was efficient, tidy, and clearly experts in their field. I have no hesitation in recommending English Water for their technical skill and professional conduct.
Sheffield
The customer service was second to none. The team went out of their way to ensure we were happy and informed throughout the process. It's rare to find a company that cares so much about its customers.
Bristol
Our business was facing significant disruption due to a major water leak. The English Water team was a lifesaver. They were on-site within hours, diagnosed the problem with impressive expertise, and carried out the repair with minimal impact on our operations. Their professionalism and efficiency were top-notch.
Bournemouth
A fantastic service from a very professional team. The work was completed on schedule and the results are excellent. I would recommend them to anyone without hesitation.
Stoke-on-Trent
The lead pipe replacement was a job I was dreading, but the team (led by a very helpful chap named Mark) made it completely painless. They were respectful of my property, kept me informed, and the quality of their work is second to none.
Newcastle upon Tyne
English Water provides a truly premium service. The attention to detail and commitment to customer satisfaction were evident in every interaction. A thoroughly professional and reliable company.
Brighton and Hove
We had no water on a Sunday morning and were expecting the worst. The emergency response from English Water was incredible. They not only fixed the problem but did so with a positive and reassuring attitude. Exceptional service when we needed it most.
Hull
I am absolutely thrilled with the work done by English Water. They replaced our old lead pipes, and the improvement in water quality and pressure is remarkable. The entire team, from the office staff to the engineers, was a pleasure to deal with. A five-star experience all around.
Derby
A huge thank you to the crew who worked on our property. They were polite, respectful, and did a brilliant job. It was a pleasure to have them here, and they left everything spotless.
Leicester
I was amazed at how quickly and efficiently the work was carried out. The team used moling technology, which meant minimal disruption to our garden. The new water supply works perfectly. Highly recommended.
Coventry
The entire process was seamless from start to finish. The team worked quickly and effectively to resolve our water leak, and the communication was excellent throughout. A very smooth and hassle-free experience.
Bradford
The difference in our water pressure is night and day since the new main was installed. The team was professional, explaining every step of the process. A job well done, and a service I'd highly recommend.
Nottingham
We had a sudden and serious leak, and the English Water team responded with incredible speed. They were professional, reassuring, and had the problem fixed in no time. Can't thank them enough for their swift action.
Southampton
From the first call to the final sign-off, the service was impeccable. The engineers were friendly, respectful of our home, and left the work area cleaner than they found it. A truly 5-star experience.
Plymouth