Stourport-on-Severn Water Services

Frequently asked questions

Who supplies the water in Stourport-on-Severn?

Severn Trent Water supplies Stourport-on-Severn. You can reach them on 0800 783 4444.

I can see water leaking in the road — who do I tell?

Report it to Severn Trent Water on 0800 783 4444. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Severn Trent Water on 0800 783 4444. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Stourport-on-Severn?

Severn Trent Water handles both the water supply and the wastewater in Stourport-on-Severn, so it is one company for both. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Stourport-on-Severn?

Stourport-on-Severn's water is hard, and the risk of limescale in kettles and boilers is high. A filter or softener can help — see our water filter guide for Stourport-on-Severn.

Which nearby towns do you also cover?

As well as Stourport-on-Severn, we cover the surrounding area, including Kidderminster (4 miles), Droitwich Spa (7 miles), Bromsgrove (9 miles), Stourbridge (10 miles), Worcester (11 miles) and Halesowen (12 miles).

Which postcodes does Stourport-on-Severn cover?

The Stourport-on-Severn area covers DY13, DY11, DY12, DY10 and WR9.