Shoreham-by-Sea Water Services

Frequently asked questions

Who supplies the water in Shoreham-by-Sea?

Southern Water supplies Shoreham-by-Sea. You can reach them on 0330 303 0368.

I can see water leaking in the road — who do I tell?

Report it to Southern Water on 0330 303 0368. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Southern Water on 0330 303 0368. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Shoreham-by-Sea?

Southern Water handles both the water supply and the wastewater in Shoreham-by-Sea, so it is one company for both. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Shoreham-by-Sea?

Shoreham-by-Sea's water is hard, and the risk of limescale in kettles and boilers is high. A filter or softener can help — see our water filter guide for Shoreham-by-Sea.

Which nearby towns do you also cover?

As well as Shoreham-by-Sea, we cover the surrounding area, including Worthing (4 miles), Brighton (6 miles), Burgess Hill (11 miles), Littlehampton (12 miles), Lewes (13 miles) and Arundel (13 miles).

Which postcodes does Shoreham-by-Sea cover?

The Shoreham-by-Sea area covers BN43, BN42, BN15, BN41, BN3, BN44, BN14, BN11, BN45, BN13, BN1 and BN5.