Stratford-upon-Avon Water Services

Frequently asked questions

Who supplies the water in Stratford-upon-Avon?

Severn Trent Water supplies Stratford-upon-Avon. You can reach them on 0800 783 4444.

I can see water leaking in the road — who do I tell?

Report it to Severn Trent Water on 0800 783 4444. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call Severn Trent Water on 0800 783 4444. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Stratford-upon-Avon?

Severn Trent Water handles both the water supply and the wastewater in Stratford-upon-Avon, so it is one company for both. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Stratford-upon-Avon?

Stratford-upon-Avon's water is hard, and the risk of limescale in kettles and boilers is high. A filter or softener can help — see our water filter guide for Stratford-upon-Avon.

Which nearby towns do you also cover?

As well as Stratford-upon-Avon, we cover the surrounding area, including Alcester (7 miles), Warwick (8 miles), Leamington Spa (10 miles), Kenilworth (12 miles), Evesham (12 miles) and Redditch (13 miles).

Which postcodes does Stratford-upon-Avon cover?

The Stratford-upon-Avon area covers CV37, CV35, B50, B49 and B95.