Ashton-under-Lyne Water Services

Frequently asked questions

Who supplies the water in Ashton-under-Lyne?

United Utilities supplies Ashton-under-Lyne. You can reach them on 0345 672 3723.

I can see water leaking in the road — who do I tell?

Report it to United Utilities on 0345 672 3723. Leaks in the road or pavement are on the public network, which is theirs to fix — anyone can report one, and it costs nothing.

I have no water — what should I do?

Check with a neighbour first. If they have no water either, the problem is likely on the mains — call United Utilities on 0345 672 3723. If it is only your property, check your internal stop tap is fully open; if it is, the fault may be on your own supply pipe — the part we repair and replace.

Who handles sewerage and drains in Ashton-under-Lyne?

United Utilities handles both the water supply and the wastewater in Ashton-under-Lyne, so it is one company for both. The drains inside your property boundary are the owner's responsibility — that is the work we do.

Is the water hard or soft in Ashton-under-Lyne?

Ashton-under-Lyne's water is soft, and the risk of limescale in kettles and boilers is low. Soft water is kind to appliances, so descaling is rarely a local concern.

Which nearby towns do you also cover?

As well as Ashton-under-Lyne, we cover the surrounding area, including Oldham (4 miles), Manchester (6 miles), Stockport (6 miles), Glossop (7 miles), Salford (8 miles) and Rochdale (9 miles).

Which postcodes does Ashton-under-Lyne cover?

The Ashton-under-Lyne area covers OL7, OL6, SK16, M43, SK15, M34, M35, OL8, SK14, OL5, M11 and M18.